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Terms & Conditions

Website use and e-commerce

1. Information about the Organisation

1.1. This website is owned by 1st Call Gas Services Ltd which is a Plumbing and Heating company and whose registered office/place of business is 1st Call Gas Services Ltd, 1st Floor, 3 Westbrook Court, Sharrow Vale Road, Sheffield, S11 8YZ. References to ‘we’, ‘our’ or ‘us’ refer to 1st Call Gas Services Ltd as well.

1.2. References to ‘you’ or ‘your’ refers to the user or viewer of our website.

1.3. Our registered company number is 528 6559

1.4. Our VAT number is 865 7189 74

1.5. We are a member of Gas Safe Register. Our membership number is 212840. Details of the terms and governance of our registration can be found on their website .

1.6. We are regulated by Which Trusted Traders. Details of the terms and governance of our registration can be found on their website

1.7. We are subject to the Chas Contractor Accreditation and Construction Line authorisation schemes. Details and terms of the schemes can be found on their websites and

1.8. We are required by law to hold suitable public liability and/or professional indemnity insurance. Details of our insurance cover can be obtained by calling our office or emailing

1.9. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy, govern our relationship with you in relation to this website.

1.10. If you disagree with any part of these terms and conditions, please do not use our website.

2. Service availability

2.1. While we shall endeavour to make this site available at all times, we will not be liable if, for any reason, the site is unavailable for any period of time.

2.2. Access to this site may be suspended at any time without prior notice being given.

2.3. The content of the pages of this website is for your general information and use only. It is subject to change without notice.


3. Privacy


3.1. We take your privacy seriously. For full details on how we collect, use and store personal data including the use of cookies please contact our office or email

4. Disclaimer

4.1. We are not liable for any damages arising in contract, tort or otherwise from the use of or inability to use this site or any material contained in it, or from any action or decision taken as a result of using the site.

4.2. The materials on this site comprise general information and opinion; they do not constitute legal or other professional advice. You should consult your professional adviser for legal or other advice.

4.3. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

4.4. This site offers links to other sites thereby enabling you to leave this site and go directly to the linked site. We are not responsible for the content of any linked site or any link in a linked site. We are not responsible for any transmission received from any linked site. The links are provided to assist visitors to our website and the inclusion of a link does not imply that we endorse or have approved the linked site.

5. Terms of use

5.1. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

5.2. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these
terms and conditions.

5.3. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

5.4. If you enter your personal data on this website for any purpose you warrant that such information is true and accurate. You agree not to impersonate another person, use a false name and information or to use a name and information which you are not authorised to use.

5.5. Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

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